Our Services

Daily technical support services

We provides consulting and analysis to address any questions that arise for the Client’s personnel while using our services. We also assist in ensuring that the Client’s team can correctly use and maintain the relevant software system.

IT Solutions

Our Services

Application software troubleshooting

We are committed to promptly addressing any issues that arise during the use of the software system and restoring its normal operation. We ensure that any faults in the transaction process are resolved quickly, without disrupting the Client's transaction plan or delaying completion on the same day.

IT Solutions

Our Services

Application software upgrade

During the maintenance service period, we will, through collaborative discussions with the Client, be responsible for modifying and upgrading the existing software based on new suggestions or modifications raised by the Client. These changes will be made without altering the overall system, ensuring it meets the Client's requirements.

IT Solutions

Our Services

Remote online services

When needed, and with the Client's consent, we will remotely access the system to conduct daily inspections, perform system maintenance, and provide troubleshooting services

IT Solutions

Our Services

Technology Training

We agrees to provide the Client and their staff with the following training: skills development for the installation and operation of equipment and facilities, customer service techniques, and training on using the online editing software.

IT Solutions

Our Services

Technology Consulting

We offer consulting services for the procurement of relevant equipment, software, and hardware systems essential for the Client's operations. This includes providing technical advice on selecting, installing, and troubleshooting software tools, application software, technical platforms, as well as advising on the purchase, specifications, and performance of the necessary hardware and equipment.

IT Solutions